Our Commitments

Farmer Brothers is committed to complete excellence – in the extensive procedures we use to control the quality of our products from procurement through delivery, in the responsive services and follow-through that we offer our customers, and in the focused and custom tailored programs we provide to help you raise your bottom line. For over 98 years, we have held to these values as both our legacy and the standard that defines who we are.

MAKING A DIFFERENCE - In these times, we feel it is our duty to give back and do our part to incorporate social responsibility into our business practices. This has led Farmer Bros. Co. to get involved in such programs as Rainforest Alliance Certification, Fair Trade Certification (Transfair USA), LEED Certification, QAI and USDA Organic and more – ensuring that we serve not only the finest products available, but also that we affect change in the way we cultivate and manufacture them.

RAINFOREST ALLIANCE CERTIFICATION - The Rainforest Alliance works to conserve biodiversity and ensure sustainable livelihoods by transforming land-use practices, business practices and consumer behavior. Companies, cooperatives and landowners that participate meet rigorous standards that conserve biodiversity and provide sustainable livelihoods, believing that the key to ensuring long and healthy lives for people, for wildlife and for the planet is by establishing sustainable ways of working the land. We are proud to serve Rainforest Alliance Certified coffee and promote respect and concern for natural environments and the people of the world.

FAIR TRADE CERTIFICATION - The Fair Trade Certified™ label guarantees consumers that strict economic, social and environmental criteria were met in the production and trade of an agricultural product. Fair Trade Certification is currently available in the U.S. for coffee, tea and herbs, cocoa and chocolate, fresh fruit, flowers, sugar, rice, and vanilla.

USDA ORGANIC STANDARDS - On October 21, 2002, guidelines were established by the United States Department of Agriculture’s (USDA) National Organic Program (NOP) to assure consumers know the exact organic content of the food they buy. The Organic Foods Production Act (OFPA) and the National Organic Program (NOP) assure consumers that the organic agricultural products they purchase are produced, processed, and certified to consistent national organic standards. The labeling requirements of the NOP (USDA Organic Seal) apply to raw, fresh products and processed products that contain organic agricultural ingredients.

QAI ORGANIC CERTIFICATION - Founded in 1989, Quality Assurance International (QAI) offers verification services ensuring that the organic integrity of food and fiber products is preserved from seed to shelf. QAI offers certification programs that allow producers, trading companies, manufacturers, private labelers, restaurants and retail distributors to guarantee their products meet the regulatory guidelines or standards applicable to their needs. The QAI Certification Program is designed to certify every step of the organic chain: from the land on which the product is grown; to the producers growing the product; to the post-harvest facilities preparing the product; to the processing and handling facilities transforming the product. In a nationwide independent shelf study, it was found that two out of three certified organic products on U.S. store shelves use QAI certification services. Certified products display the QAI Organic Certification seal.